Frequently Asked Questions
1. How long does it take to complete a framing job?
Our standard lead time for all framing jobs is 2 to 3 weeks. Depending on our production schedule, we may complete jobs sooner. For urgent requests, we might be able to accommodate rush jobs for an additional fee. Contact us to discuss your timeline requirements.
2. What types of items can you frame?
We specialize in framing a wide variety of items, including:
- Jerseys
- Artwork and prints
- Certificates
- Fabrics and materials
- Scarves
- Rifles
- Hockey sticks
- Boxing gloves
- Helmets
For larger or thicker items like helmets, boxing gloves, or rifles, we create a custom wooden box to securely house the item. The frame is then mounted onto the box for a beautiful and professional display.
3. Do you frame mirrors?
Yes, we offer custom mirror framing services. We partner with a trusted mirror manufacturer to create custom-sized mirrors, which we then frame to your specifications. We also provide measurement, delivery, and installation services to ensure a perfect fit and seamless experience.
4. What frame options do you offer?
We have over 150 frames in stock, ranging from classic to modern styles. Additionally, we can source an extensive variety of frame mouldings from Larson-Juhl, one of our trusted local suppliers. This ensures we can find the perfect frame for any project.
5. Do you offer matting options?
Yes! We offer single, double, triple matting or no matting, depending on your preference. Our acid-free mats enhance the frame’s appearance and allow for additional items to be included in the display, such as:
- Photos
- Pins
- Pucks
- Rings
- Custom Nameplates
6. What types of glass do you offer?
We provide several glass options, including:
- Regular Glass: High-quality standard glass for basic protection.
- Plexiglass: Lightweight and shatter-resistant for added safety.
- UV70 Anti-Reflective Glass: Reduces glare while providing UV protection.
- UV99 Conservation Glass: Offers nearly 100% UV protection to prevent fading.
7. How do you mount items?
We offer two mounting options:
- Loose Mounting: The item is attached without adhesive, making it easy to remove in the future.
- Dry Mounting: An adhesive is applied to the back of the item, which is then rolled onto an acid-free foam core backing for a smooth and permanent finish.
We also specialize in Chinese mounting, which involves carefully mounting thin rice paper artwork onto silk backing for a traditional and elegant display.
8. Can you create custom colour/material boards?
Yes, we can design and create custom colour/material boards to showcase a variety of materials used in construction or renovations. These boards are perfect for presenting design options, material samples, or colour palettes in a professional and organized way.
9. How much does framing cost?
The cost of framing depends on the options you choose, such as frame type, matting, glass, and any additional features. Contact us for a personalized quote tailored to your specific needs.
10. Can I include other items in the frame?
Yes! We can include items like photos, pins, pucks, rings, nameplates, or any other memorabilia you’d like to showcase alongside your main piece. Let us know your preferences, and we’ll create a custom design just for you.
11. Do you offer delivery and installation?
Yes, we provide delivery and professional installation services for all framed items, including mirrors. We also offer on-site measurements to ensure the perfect fit for your space.
12. Do you offer gift certificates?
Yes! Gift certificates are available and make a perfect present for sports fans, art enthusiasts, or anyone looking to preserve cherished memorabilia.
13. What’s the best way to clean the glass on my frame?
Use a microfiber cloth and a non-ammonia-based glass cleaner. Spray the cleaner onto the cloth (not directly on the glass) to avoid streaks or damage to the frame.
14. How do I get started?
Getting started is easy! Contact us through our website or visit us in-store to discuss your framing needs. Our team will guide you through the process and help you design the perfect frame for your item.
